Frequently Asked Questions
Everything you need to know about shopping with Tanotis
Are the products sold on Tanotis authentic?
Yes, we guarantee that all products sold on Tanotis are 100% authentic and sourced directly from authorized distributors or manufacturers.
How long does international shipping take?
For imported electronics, shipping typically takes between 7 to 15 business days depending on your location and customs clearance processes.
What payment methods do you accept?
We accept all major credit and debit cards, Net Banking, UPI, and popular digital wallets to ensure a secure and seamless checkout experience.
Can I return a product if it is defective?
Absolutely. We offer a comprehensive return policy for products that arrive dead on arrival (DOA) or have manufacturing defects. Please contact our support team within 48 hours of delivery.
Do products come with a warranty?
Most of our electronic products come with a standard manufacturer warranty. For imported items, we provide a Tanotis seller warranty to ensure your purchase is protected.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment in real-time.